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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 14, 2023

5  out of  5 rating by AMY VARELA
"I have had the privilege to work with Paul Martin and his incredible team for over 13 years. They are my go to insurance company for my home, auto and personal property needs. Sarah and Vassi are honest, very personable, knowledgeable and their response time is impeccable. For me, it is very important to have an insurance company who can respond quickly and address my concerns/questions timely. This is the area in which they excel at, excellent customer service. I would highly recommend Paul and his team!"

Gary Swigert

March 9, 2023

5  out of  5 rating by Gary Swigert
"My experience with Paul Martin was smooth and easy. It was great to speak with someone rather than dealing with on line confusing questions. Also his staff was very helpful in setting up the blue tooth in my car. My wife and I are both elderly and find it difficult to navigate on line. Many thanks to Paul and his staff for making this transition easier than we expected."

Cherice Jackson

February 15, 2023

5  out of  5 rating by Cherice Jackson
"For decades, I’ve trusted Paul Martin and his team with my insurance needs. While there are many things they do well, what I love the most is their timeliness and attention to detail. When I call, they answer. When I email, they respond. When I have questions, they provide explanations. AND to top it off, they know who I am…I’m not just another client with a unique identifier. I’m a customer with a name and they know it!!! Ten out of ten!"

Mia Drogaris-Watson

February 9, 2023

5  out of  5 rating by Mia Drogaris-Watson
"Paul Martin and his staff are very courteous and friendly! They provide great customer service and are always available for any questions I have...."

Margaret Clikeman

February 4, 2023

5  out of  5 rating by Margaret Clikeman
"Paul and his team responded quickly to my urgent need and I was relieved to be in their capable and caring hands."

Frank Feldman

February 2, 2023

5  out of  5 rating by Frank Feldman
"Great agency! Always on top of it and very responsive. Understands the needs of the client and regularly looks for ways to better the insurance portfolio."

Michael Kittinger

January 30, 2023

5  out of  5 rating by Michael Kittinger
"Paul did a great job reviewing my coverages and breaking them down for me. He took complex products and made it easy to understand. Would definitely recommend him if you are looking for a new insurance agent."

Angie Cabell

January 11, 2023

5  out of  5 rating by Angie Cabell
"A fantastic agency! Knowledgeable, prompt, courteous and love the patient reminders!"

Tiffany O'Leary

January 10, 2023

5  out of  5 rating by Tiffany O'Leary
"Paul and his team don’t treat you like clients, they treat you like family. I moved here from NY in 2008 and needed renters and car insurance, I googled the closest place and they came up. They made me feel at ease with the move and wanted to know all about myself and my family. They now carry my life insurance policy as well. 15 years later and they still check in on me and my children wanting to see pictures and how we’re doing. They are not only a company that provides me with their services but with their hearts as well!"

Ron Mamrick

December 31, 2022

5  out of  5 rating by Ron Mamrick
"Great experience as always. Paul knows his customers and their needs. He helps keep you current with the times (keeping appropriate limits for the day). He does not pressure you into anything. He reviewed all of our insurance and helped us understand what we have and where we might be able to even save some money)."

Paul Jones

December 16, 2022

5  out of  5 rating by Paul Jones
"Paul has been our insurance agent since he started in Midlothian many years ago. They have our personal and business insurance. Paul and his staff have always been very responsive and professional with every situation and phone call. When we have had a claim they have been our advocates. I highly recommend the Paul Martin Agency for your insurance needs!"

Tammy Clark

December 2, 2022

5  out of  5 rating by Tammy Clark
"State Farm has been my insurance company for many years. Paul Martin and his team (especially Vassi) are #1 in the insurance business. Every time I call with questions, I always receive professional and excellent service. I would highly recommend Paul Martin and his team to take care of your insurance needs."

anita southard

December 1, 2022

5  out of  5 rating by anita southard
"Paul Martin and his staff are courteous and professional. Any time you ask for assistance or information they are quick to return your call or answer your questions."

Becky Tsap

November 23, 2022

5  out of  5 rating by Becky Tsap
"I dont ususally leave reviews but our service rep was super helpful. 5 stars!"

Lenora Creasy

November 22, 2022

5  out of  5 rating by Lenora Creasy
"I have been with State Farm for over 30 years. Unfortunately, recently I had to file a claim due to water damage in my home. Paul and his team has always been great to work with. I really have to give a special thanks to Ms. Athana her responses were prompt and knowledgeable. She took a lot of stress of me. She was absolutely AWESOME!! Thanks for adding her to your team Paul!"

Cocoa Pleasant

November 4, 2022

5  out of  5 rating by Cocoa Pleasant
"There always there the customer in a family way."

Brandon Dillon

November 2, 2022

5  out of  5 rating by Brandon Dillon
"Customer service is excellent! Every time I call they always help me out right away. I couldn’t ask for better service!"

Diane Overberg

October 28, 2022

5  out of  5 rating by Diane Overberg
"I have been a client of Paul Martin's for over 30 years. I took out an Universal Life policy when my children were young and borrowed funds from that account when my oldest was getting married. How wonderful Paul's team came through for me! I highly recommend their professionalism, always a speedy response and most of all....very trust worthy!"

Raj Prasad

October 24, 2022

5  out of  5 rating by Raj Prasad
"I know Paul socially as well as professionally. He is very professional when dealing with your valuable assets, including business, commercial, auto mobile or residence. He is great friend and very helpful in all matters of finance and insurance. I recommend him, please reach out to him."

Amanda Edlow

October 24, 2022

5  out of  5 rating by Amanda Edlow
"Paul Martin’s State Farm, They always answer my questions and just very nice people and company!"

Karen Young

October 19, 2022

5  out of  5 rating by Karen Young
"We have been insured by State Farm for over 30 years. People like Paul,Vassey,and team have been so helpful in determining our insurance needs. We highly recommend a call to them They will help you reduce exposure to loss and State Farm really is there In Time of need."

Thomas McCormick

October 10, 2022

5  out of  5 rating by Thomas McCormick
"5 Stars is what Paul Martins' State Farm gets ! Everyone is focused on the customer and I have always been in awe of their service!! I have been a customer for more than 10 years !! Thanks so much !"

Roslyn Ryan

October 7, 2022

5  out of  5 rating by Roslyn Ryan
"The entire staff is professional and extremely helpful. They have always been there for me. They have made ever interaction smooth and stress free."

Brett Engle

October 4, 2022

5  out of  5 rating by Brett Engle
"Paul and Sarah are always amazing to work with!"

George Snavely

September 16, 2022

5  out of  5 rating by George Snavely
"Sarah Inman is my agent at Paul Martin Agency and because of her I will recommend Paul Martin Agency to any one. She is hard working, dependable, down to earth, helpful and honest. And she knows the insurance business. I have autos, homes and a boat which she has helped me with , not to mention umbrella protection. A good agency with a great agent."