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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Heather Nollen

May 18, 2023

5  out of  5 rating by Heather Nollen
"The staff in this office are very caring and do a great job making sure that your insurance covers all your needs."


May 15, 2023

5  out of  5 rating by Tim
"Vanna was awesome today. Like always those women are great 👍"

Trish Hixon

May 1, 2023

5  out of  5 rating by Trish Hixon
"I have used this agency for many years. The one on one personal touch that they provide is amazing. I highly recommend Paul Martin and his office staff!"

Essence Solomon

April 28, 2023

5  out of  5 rating by Essence Solomon
"Sarah provides that top-tier customer service that I love. Keep up the great work :)"

Bastian Pichardo

April 28, 2023

5  out of  5 rating by Bastian Pichardo
"Sarah Inman was very helpful! 10/10"

Emily Vican

April 28, 2023

5  out of  5 rating by Emily Vican
"Always have a great experience working with this team. Shout out to Sarah, she is always so helpful and friendly"

Brittany Meredith

April 28, 2023

5  out of  5 rating by Brittany Meredith
"Sarah has great communication and timeliness!"


April 28, 2023

5  out of  5 rating by Sydney
"Sarah is great! Very personable and professional."

Brandon Claiborne

April 27, 2023

5  out of  5 rating by Brandon Claiborne
"Sarah and vassi are amazing and on point. Fast, caring and reliable service. Anyone looking to get their business insurance should definitely give them a call."

Judy Lacy

April 21, 2023

5  out of  5 rating by Judy Lacy
"I was referred to Paul Martin By a friend. He was very helpful and easy to work with and answered all my questions not to mention I got a great rate and much better coverage than my former insurance provider. I would recommend Paul Martin and State Farm to anyone who needs insurance."

Bil Galli

March 30, 2023

5  out of  5 rating by Bil Galli
"Paul Martin and the staff are the example of customer service and service to the community they live in. They are friendly knowledgeable and responsive and get to know you as a person. As family, drivers, home and finances grew, they have provided a full array of services to grow with my family. Excellent choice."

Patrick Loth

March 29, 2023

5  out of  5 rating by Patrick Loth
"Paul and his team have been a stellar resource for me for the last 10+ years. They are always available to answer questions about the services I utilize them for (banking, car insurance and IRA), give advice for upcoming changes or purchases, and have also been able to speak to clients shopping for home owners insurance etc. I like keeping things local - nice to have a PERSON vs an automation to go to. Highly recommend!"

Inkz Lewis

March 22, 2023

5  out of  5 rating by Inkz Lewis
"They go a great job working with their clients highly recommend"


March 14, 2023

5  out of  5 rating by AMY VARELA
"I have had the privilege to work with Paul Martin and his incredible team for over 13 years. They are my go to insurance company for my home, auto and personal property needs. Sarah and Vassi are honest, very personable, knowledgeable and their response time is impeccable. For me, it is very important to have an insurance company who can respond quickly and address my concerns/questions timely. This is the area in which they excel at, excellent customer service. I would highly recommend Paul and his team!"

Gary Swigert

March 9, 2023

5  out of  5 rating by Gary Swigert
"My experience with Paul Martin was smooth and easy. It was great to speak with someone rather than dealing with on line confusing questions. Also his staff was very helpful in setting up the blue tooth in my car. My wife and I are both elderly and find it difficult to navigate on line. Many thanks to Paul and his staff for making this transition easier than we expected."

Cherice Jackson

February 15, 2023

5  out of  5 rating by Cherice Jackson
"For decades, I’ve trusted Paul Martin and his team with my insurance needs. While there are many things they do well, what I love the most is their timeliness and attention to detail. When I call, they answer. When I email, they respond. When I have questions, they provide explanations. AND to top it off, they know who I am…I’m not just another client with a unique identifier. I’m a customer with a name and they know it!!! Ten out of ten!"

Mia Drogaris-Watson

February 9, 2023

5  out of  5 rating by Mia Drogaris-Watson
"Paul Martin and his staff are very courteous and friendly! They provide great customer service and are always available for any questions I have...."

Margaret Clikeman

February 4, 2023

5  out of  5 rating by Margaret Clikeman
"Paul and his team responded quickly to my urgent need and I was relieved to be in their capable and caring hands."

Frank Feldman

February 2, 2023

5  out of  5 rating by Frank Feldman
"Great agency! Always on top of it and very responsive. Understands the needs of the client and regularly looks for ways to better the insurance portfolio."

Michael Kittinger

January 30, 2023

5  out of  5 rating by Michael Kittinger
"Paul did a great job reviewing my coverages and breaking them down for me. He took complex products and made it easy to understand. Would definitely recommend him if you are looking for a new insurance agent."

Angie Cabell

January 11, 2023

5  out of  5 rating by Angie Cabell
"A fantastic agency! Knowledgeable, prompt, courteous and love the patient reminders!"

Tiffany O'Leary

January 10, 2023

5  out of  5 rating by Tiffany O'Leary
"Paul and his team don’t treat you like clients, they treat you like family. I moved here from NY in 2008 and needed renters and car insurance, I googled the closest place and they came up. They made me feel at ease with the move and wanted to know all about myself and my family. They now carry my life insurance policy as well. 15 years later and they still check in on me and my children wanting to see pictures and how we’re doing. They are not only a company that provides me with their services but with their hearts as well!"

Ron Mamrick

December 31, 2022

5  out of  5 rating by Ron Mamrick
"Great experience as always. Paul knows his customers and their needs. He helps keep you current with the times (keeping appropriate limits for the day). He does not pressure you into anything. He reviewed all of our insurance and helped us understand what we have and where we might be able to even save some money)."

Paul Jones

December 16, 2022

5  out of  5 rating by Paul Jones
"Paul has been our insurance agent since he started in Midlothian many years ago. They have our personal and business insurance. Paul and his staff have always been very responsive and professional with every situation and phone call. When we have had a claim they have been our advocates. I highly recommend the Paul Martin Agency for your insurance needs!"

Tammy Clark

December 2, 2022

5  out of  5 rating by Tammy Clark
"State Farm has been my insurance company for many years. Paul Martin and his team (especially Vassi) are #1 in the insurance business. Every time I call with questions, I always receive professional and excellent service. I would highly recommend Paul Martin and his team to take care of your insurance needs."