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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lindsay Dibble

August 30, 2023

5  out of  5 rating by Lindsay Dibble
"If I could give them 10 stars I would! We use Paul and his team for both our personal home and auto as well as our business insurances, and you couldn't ask for a better group to work with! They go above and beyond to make sure our family and our business have the protection they need. We can't thank them enough for everything they do for us!"

Claudia Diehl

August 30, 2023

5  out of  5 rating by Claudia Diehl
"Paul Martin's office is always very responsive, helpful and friendly. They've covered our auto and home insurance for over 25 years."

Kyle Campbell

August 14, 2023

5  out of  5 rating by Kyle Campbell
"Paul has an excellent helpful staff. Vassi and Sarah have been great to work with, always have time and patience, get back to me quickly, and are able to explain everything. They do their best to make insurance affordable and help me navigate policies and my personal needs. They've helped me through some real "life challenges" and it's hard to put a price on that type of service. Good customer service is harder to find these days so I really appreciate Paul's team."

Chuck Gometz

August 6, 2023

5  out of  5 rating by Chuck Gometz
"1 Year Update- Service is still fantastic, questions are answered right away and any changes are handled immediately and no phone trees to navigate thru to talk to someone. Luckily, no major claims so far but I have no doubt that I will get the same outstanding service as I have received to now. As I said before and I still feel this way, the Paul Martin Agency still has my back! Service is great! It’s nice to have a local agent that handles any questions or changes to my policy. I know if I ever need them for a claim they have my back."

Ronald Johnson

July 26, 2023

4  out of  5 rating by Ronald Johnson
"Great knowledge and attention to detail of my current insurance needs.Great customer service return my call in a timely manner."

Meg Fogle

July 24, 2023

5  out of  5 rating by Meg Fogle
"All the staff at Paul Martin State Farm are so helpful and responsive. We have always received top notch customer service and would never go anywhere else for our insurance needs!"

Gayzelle Thomas

July 24, 2023

5  out of  5 rating by Gayzelle Thomas
"I have been with State Farm for many years and all staff are awesome. The staff are knowledgeable, they use open communication and will go above and beyond to get the job done."

P Plonski

July 15, 2023

5  out of  5 rating by P Plonski
"Always a pleasure to interact with Paul Martin and his staff! Phenomenal customer service ALWAYS!!! Thank you, thank you:)"

Mya Boor

June 29, 2023

5  out of  5 rating by Mya Boor
"they go above and beyond i 10/10 recommend"

Jacob Butler

June 13, 2023

5  out of  5 rating by Jacob Butler
"Very responsive, great customer care"

Aleksandar Vucetic

June 13, 2023

5  out of  5 rating by Aleksandar Vucetic
"We switched to StateFarm because their rates are great, but also because they are way ahead when it comes to technology (for example, electronic cards for apple watch and things like that). People that work at Paul Martin agency were very nice and helpful from the moment I talked with Leslie about switching our insurance company to Paul himself about the best insurance plan and any other question we had afterwards that Vassi was able to answer in a heartbeat. This is a nice combination of advanced technology and human touch, something that you can rarely experience these days. I can highly recommend State Farm and Paul Marting agency."

Thomas White

June 5, 2023

5  out of  5 rating by Thomas White
"Excellent customer service. They make sure you know how important you are and help you make the right decision without being pushy."

Betsy Estes

May 26, 2023

5  out of  5 rating by Betsy Estes
"Always very helpful and willing to go the extra step to make the most of our policy. If I have a question they are always willing to help me find the answer and get back to us immediately."

Heather Nollen

May 18, 2023

5  out of  5 rating by Heather Nollen
"The staff in this office are very caring and do a great job making sure that your insurance covers all your needs."

Tim

May 15, 2023

5  out of  5 rating by Tim
"Vanna was awesome today. Like always those women are great 👍"

Trish Hixon

May 1, 2023

5  out of  5 rating by Trish Hixon
"I have used this agency for many years. The one on one personal touch that they provide is amazing. I highly recommend Paul Martin and his office staff!"

Essence Solomon

April 28, 2023

5  out of  5 rating by Essence Solomon
"Sarah provides that top-tier customer service that I love. Keep up the great work :)"

Bastian Pichardo

April 28, 2023

5  out of  5 rating by Bastian Pichardo
"Sarah Inman was very helpful! 10/10"

Emily Vican

April 28, 2023

5  out of  5 rating by Emily Vican
"Always have a great experience working with this team. Shout out to Sarah, she is always so helpful and friendly"

Brittany Meredith

April 28, 2023

5  out of  5 rating by Brittany Meredith
"Sarah has great communication and timeliness!"

Sydney

April 28, 2023

5  out of  5 rating by Sydney
"Sarah is great! Very personable and professional."

Brandon Claiborne

April 27, 2023

5  out of  5 rating by Brandon Claiborne
"Sarah and vassi are amazing and on point. Fast, caring and reliable service. Anyone looking to get their business insurance should definitely give them a call."

Judy Lacy

April 21, 2023

5  out of  5 rating by Judy Lacy
"I was referred to Paul Martin By a friend. He was very helpful and easy to work with and answered all my questions not to mention I got a great rate and much better coverage than my former insurance provider. I would recommend Paul Martin and State Farm to anyone who needs insurance."

Bil Galli

March 30, 2023

5  out of  5 rating by Bil Galli
"Paul Martin and the staff are the example of customer service and service to the community they live in. They are friendly knowledgeable and responsive and get to know you as a person. As family, drivers, home and finances grew, they have provided a full array of services to grow with my family. Excellent choice."

Patrick Loth

March 29, 2023

5  out of  5 rating by Patrick Loth
"Paul and his team have been a stellar resource for me for the last 10+ years. They are always available to answer questions about the services I utilize them for (banking, car insurance and IRA), give advice for upcoming changes or purchases, and have also been able to speak to clients shopping for home owners insurance etc. I like keeping things local - nice to have a PERSON vs an automation to go to. Highly recommend!"